On Monday, I had a very unpleasant experience at the perfumery store in Sur Yapı Kapan Mall. I was interested in Shiseido’s BB cream and asked about the price. During the conversation, I mentioned that I had recently come from Germany and that the product was much cheaper there. The sales associate ...
I recently purchased a Shiseido sunscreen foundation and powder, expecting the quality and safety associated with such a premium brand. However, after using the products, I began noticing an unusual and extremely upsetting side effect—excessive facial hair growth. My cheeks, in particular, have bec...
I have been using the Shiseido Radiant Foundation for years and always purchased it from Sephora without any issues. However, with my most recent purchase, I have serious doubts about the authenticity of the product. Compared to the foundation I previously bought from Sephora, this one appears much...
I purchased two Shiseido products from Boyner’s online store: Shiseido GSC Expert Sun Protector Lotion SPF 50 Shiseido Waso Yuzu-C Eye Awakening Cream (20ml) After receiving my order, I checked both products in the ÜTS (Product Tracking System), but neither of them appeared in the database. This ra...
I ordered a Shiseido sunscreen from Boyner’s online store, but what I received was completely unacceptable. They sent me a different product than what I ordered, and even worse, it was already opened and used, with the seal broken! When I went to the store to return it, I was told that they cannot ...
I ordered a Shiseido Zen perfume from Boyner, but after my cousin bought the same product, we realized the scent was not long-lasting. Since I hadn’t opened mine, I decided to return it for a refund. When I went to Boyner, they scanned the barcode, and it didn’t match their system! This made me que...
I recently purchased a product from Shiseido Türkiye’s website, but I was shocked to find that while I can manage other aspects of my order, there is no option to cancel it. This is extremely frustrating, as customers should have the right to cancel unwanted orders easily. Additionally, I want clar...
On February 15, I purchased four cosmetic products from Boyner Panora (Ankara), including two Shiseido items. On March 4, within the 30-day legal return period, I went to Boyner Ankamall to return the unopened Shiseido products in exchange for the Benefiance Wrinkle Smoothing Eye Cream. First, they...
I ordered a Shiseido Zen perfume from a seller named Beaute Kozmetik A.Ş. on Trendyol.com, expecting the authentic product I’ve used before. However, when I opened the box, I was shocked! The bottle was completely different from the official design sold worldwide. Instead of the standard cap, it had...
I ordered a Shiseido Zen perfume from a seller named Beaute Kozmetik A.Ş. on Trendyol.com, expecting the authentic product I’ve used before. However, when I opened the box, I was shocked! The bottle was completely different from the official design sold worldwide. Instead of the standard cap, it had...
I purchased Shiseido Sports BB Compact SPF 50, but every time I use it, I break out badly. I stop using it, my skin clears up, but the moment I apply it again, new breakouts appear the same day. I’ve never had acne issues before, but at 40 years old, this product has caused the worst breakouts I’ve ...
I purchased a Shiseido Ginza perfume for 2,309.70₺, expecting a high-quality, original product. However, the perfume has almost no scent, no matter how much I spray. It simply does not smell like an authentic fragrance. I reported this issue to the seller, and after smelling the perfume, they also ...
On May 7, 2023, I purchased a Shiseido Zen perfume from Prime Mall Boyner at full price, avoiding discounts to ensure I received a fresh, authentic product. However, when I scanned the barcode on the ÜTS (Product Tracking System), the product was not registered. Suspicious, I took it back to the sto...
Just four days ago, I purchased a bottle of Shiseido Zen perfume, expecting the same quality I’ve trusted for years. To my shock, the packaging was completely different—made of what seems to be cheap wood instead of the elegant glass bottle I’m used to. Even worse, the scent doesn’t last at all. I s...
I recently purchased a Shiseido Zen perfume for ₺2600 from Sephora, expecting the authentic, long-lasting fragrance I’ve used before. However, the perfume I received smells noticeably different and loses its scent within 5 minutes of application. It’s unlike any genuine Shiseido Zen I’ve ever used. ...
