I’ve been a loyal user of L’Oréal sunscreen for years, and it has always worked well for me — until now. The most recent bottle I purchased caused severe burning and irritation on my face. I had been using it specifically to help with dark spots, but instead, my skin is now red, itchy, and extremely uncomfortable. It feels like my face is literally frozen or scorched, and I’ve never experienced this reaction before with any L’Oréal product.
This leads me to wonder if the formula has recently changed, because nothing else about my skincare routine has. I trusted this product, and now my skin has been damaged instead of protected.
I’m asking L’Oréal to please respond and clarify whether the ingredients or formulation have been altered. I also request that the company take this issue seriously and offer a refund or replacement, along with guidance on how to care for my skin after this reaction. I’ve never had to complain about L’Oréal before, but this time, I feel extremely let down.
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