My Lenovo Legion 5 Pro Laptop Keeps Experiencing Vertical Lines

profile
Baran
May 06, 2024 4:37 pm
32

I bought my Lenovo Legion 5 Pro laptop from Vatan Bilgisayar about nine months back, and just recently, a vertical line showed up right in the middle of the screen. Store representatives said that these kinds of problems usually come from defects in the manufacturing process. I would like to inform you that the product is still within its 2-year warranty period, and I kindly request a replacement due to a manufacturing defect.

When I brought up this problem with the store, they told me they would only do repairs. However, I think that a problem with the manufacturing requires getting a new device. Based on the Consumer Rights Law, I have the right to ask for a replacement product if I think there's a manufacturing issue within two years of buying it.

May 07, 2024 9:25 am (16 hours after complaint)

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. Your customer advisor will contact you via phone or email as soon as possible to assist you with the complaint you raised on the sikayetvar.com platform. Best regards, Lenovo Turkey

May 07, 2024 9:45 am

Dear Customer, Thank you for sharing your experiences and opinions regarding Lenovo products and services. You have been contacted by phone regarding the matter. Thank you for choosing Lenovo, and we wish you a good day. Sincerely, Lenovo Turkey

May 07, 2024 10:50 am
May 08, 2024 11:36 am
profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Lenovo Legion 5 Pro Defective Pixels, Damaged Device

profile
Emrah
July 05, 2023 8:34 am
61
Lenovo Legion 5 Pro Defective Pixels, Damaged Device
Lenovo Legion 5 Pro Defective Pixels, Damaged Device
1
Can is completely dissatisfied with the result

Lenovo Legion 5 Cosmetic Fail - Discoloring Palm Rest

profile
October 08, 2025 1:59 pm
51
1
Serhat is completely dissatisfied with the result

Lenovo Thinkbook Arrived with a Defective Screen Panel

profile
Serhat
December 06, 2024 5:16 pm
15
Lenovo Thinkbook Arrived with a Defective Screen Panel
1
Firdevs is completely dissatisfied with the result

Overheating Horror with Lenovo Notebook

profile
Firdevs
November 20, 2023 2:12 pm
41

Lenovo Yoga Slim 6 OLED Overheating, No Refund

profile
Serkan
February 16, 2024 9:30 pm
49
Lenovo Yoga Slim 6 OLED Overheating, No Refund
Report a Similar Issue