I purchased a Lenovo Thinkbook from Amazon.com.tr during the 30.11.2024 campaign, but the laptop arrived with a significant panel defect. The screen has an 8-10 cm issue on the right side, as shown in the attached photo. Despite being brand new, the device clearly has a manufacturing defect.
The seller insists on a technical service report before they will replace the product. This is unacceptable, as the fault is obvious, and I should not have to chase after technical services for a product I just received. The device was removed from the box, turned on once, and immediately repacked when I noticed the problem.
I request Lenovo to replace this defective unit promptly. My work schedule is demanding, and I cannot afford delays caused by factory errors. Please address this issue immediately and resolve it to restore my confidence in the brand.
I recently purchased a Lenovo Legion 5 Pro laptop, and when I turned it on, I discovered multiple pixel defects on the screen. As this is the first time I've encountered such an issue, I contacted the seller and requested either a repair or a refund. It is only fair that they replace the product and...
I purchased a Lenovo laptop less than a month ago, but it has been nothing but trouble. I’ve barely used it three times, and now it won’t turn on at all. The screen is completely black. Earlier today, the screen showed static twice before completely failing. This is unacceptable for a brand-new dev...
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In 2017, I purchased a Lenovo laptop with the expectation of receiving dependable technical support and service from the Lenovo brand. However, as the laptop approached its fifth year, it began to exhibit issues such as hinge issues, keyboard keys, and overall slowdown due to plastic component wear ...
I recently sent my Lenovo tablet for service due to a broken screen. However, the service center quoted an exorbitant repair fee for the screen replacement, which was higher than the cost of a new tablet. Naturally, I declined their offer, paid nearly 500 TL as a service fee, and requested the retur...
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