I Can’t Find the Branch Address for My Samsung Galaxy Buds 3 Pro

Serhat
October 18, 2025 12:15 PM29

I haven't been able to find the branch address for my Samsung Galaxy Buds 3 Pro, tracking number 100005638842, which was delivered to the Kuryenet Eskişehir Odunpazarı branch for the past four days. The branch's address isn't listed anywhere, and it's impossible to reach customer service. I've experienced similar problems before, and it took a month for my credit card to be delivered. I'm truly fed up with this situation and don't want to continue to suffer. My only request is that the Eskişehir Odunpazarı branch's address be shared with me. I'd like to pick up my product in person at the branch. Customer service could also be more accessible.

October 22, 2025 1:26 PM (4 days after complaint)

Important NOTE: In order to provide you with fast and quality service, it is important that you provide your shipment tracking number/barcode number starting with 12/13 digits with every notification. If you do not have it, you can obtain it from your sending organization. First of all, we wish you a good day. We are pleased to assist you with any matter you may need regarding your requests. Your card has been delivered; we wish you to use it in good days. If you request detailed information about your shipment delivery, you will be contacted again. Best regards, Kuryenet Customer Service Nur

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