I recently had an issue with Sürat Kargo that has left me very upset and dissatisfied. My package was collected by the Gürsel branch on September 2nd, and the next day, it was marked as out for delivery by the Çamlıca branch. However, it wasn’t delivered, and I didn’t receive any updates. I patiently waited and received another SMS stating it was out for delivery again, but yet again, it wasn’t delivered. I’ve tried calling the Çamlıca branch multiple times, but no one picks up the phone. This ongoing lack of communication and service is unacceptable. I rely on timely deliveries, and this experience has caused me significant inconvenience. I expect a proper explanation and urgent action to ensure my package is delivered without further delay.
My shipment with Sürat Kargo, tracking number 37219173262101, has not been delivered for nearly two weeks. I’m located in Sultanbeyli, Istanbul, and my package is currently at the Sancak Branch. Every day, I receive a message saying “out for delivery,” followed by another saying “you can pick it up ...
For the past two weeks, my package has not been delivered due to the awful service of this Sürat Cargo branch. They send vague messages at odd hours claiming the package is “out for delivery” but never call or attempt to deliver. They leave notes saying, "We arrived, couldn’t find the location," yet...
I am writing regarding my shipment with tracking number 23823824122010, which was sent via Sürat Kargo to Hatay Reyhanlı. Since Saturday, the shipment status appears as “out for delivery,” but the product has still not been delivered to my address. Every day, a message is sent stating that the shipm...
I am extremely disappointed with Sürat Kargo. I’m still waiting for my package that was sent from Istanbul on 12.12.2024. It hasn’t arrived yet, and today is 18.12.2024. As of December 14, 2024, the tracking system indicates that it is stuck at the Diyarbakır transfer centre with no updates. I’ve re...
My shipment with tracking number 15622290961392, sent via Sürat Kargo, has not been delivered to me for 5 days through the Konya Matbaacılar Branch. A...
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