I am a customer of Ziraat Bank and I was informed that my ATM card was sent via Kuryenet on 7 April 2026. However, I still have not received my card and the courier has never come to my address. I also cannot reach Kuryenet, as their phone is not answered and I do not know the correct customer helpline number to get information. When I contacted to find out the status of the shipment, I was told that the card is still with Kuryenet, but I was not given any clear information about when and how it will be delivered. As a result, I have been unable to use my ATM card for a long time and this is causing serious inconvenience in my daily banking transactions. I request that my ATM card, which is currently held by Kuryenet, be urgently sent to Ziraat Bank Antalya Varsak branch so that I can collect it directly from the branch as soon as possible, and that I be informed clearly about this process.
The bank card sent by Ziraat Bank was supposed to be delivered by Kuryenet on November 18, but it has still not been delivered, and I have not been contacted in any way. Even though I have been waiting at my address, I received no notification or call. There is also no customer service phone number ...
I have been waiting for my bank card, which was supposed to be delivered by Kuryenet to Ziraat Bank’s Bilecik Central Branch, since November 5, 2025. My tracking number is 5000*******83. When I contacted Kuryenet customer service, I was told that my card would be delivered within 1–2 days, yet despi...
My bank card, which I was expecting to receive via the Kuryenet Altınşehir (Başakşehir) branch, was sent to me in an envelope with tracking number 7325335023726. Although several business days have passed since December 2, the shipment still has not been delivered. On the tracking page, the shipment...
I was expecting my credit card from Ziraat Bank to be delivered by Kuryenet. Today, my card was listed as “out for delivery,” but even though I was home all day, the status update falsely stated that delivery could not be completed because I was “not at home.” No one called or knocked on my door—the...
I keep experiencing the same issue with the Kuryenet couriers responsible for deliveries in Barış Neighborhood, Kepez, Antalya. Despite being at home multiple times, including today, my bank card sent by Ziraat Bank has not been delivered, with the status falsely marked as “attempted delivery, recip...
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