My bank card sent by Halkbank has not been delivered to me for about a week, even though it was sent via Kurye Net. Despite receiving messages every day saying “it will be delivered today,” no delivery has been made. These constant false notifications have now made the process seem frivolous and mocking. As a customer, encountering such an attitude has disrupted both my time and my work. Due to the card not being delivered, I am unable to carry out my banking transactions and am experiencing serious difficulties with payments and collections. This situation has directly caused me financial loss. I have not received any clear information about the whereabouts of my card. The tracking system provided by Kurye Net is inadequate, and the call center is not solution-oriented. It is unacceptable for a customer to be victimized in such a process. I request that my complaint be taken into consideration, that my card be delivered to me as soon as possible, that clear and detailed information be provided about the delivery process, and that action be taken to compensate me for the inconvenience I have experienced.
My bank payroll card, sent via Kuryenet, has been shown as out for delivery since September 2. Today is the 7th day, yet I still have not received my card, and I am experiencing problems because of this delay. My delivery address is Çanakkale/Kepez. Despite calling Kuryenet customer service many tim...
My bank card, which I was expecting to receive via the Kuryenet Altınşehir (Başakşehir) branch, was sent to me in an envelope with tracking number 7325335023726. Although several business days have passed since December 2, the shipment still has not been delivered. On the tracking page, the shipment...
Kuryenet has not delivered my Albaraka credit card for a week. When my credit card was delivered to the Kuryenet agency by Albaraka, they have not delivered my card by making up all sorts of excuses. On Saturday, December 21, information regarding the delivery of the card was sent to me via SMS, but...
I am still waiting for my debit and credit cards, which were sent to Kuryenet by İş Bankası on December 9 and December 12. They have not yet arrived. After waiting for several days, I'm disappointed to see that there has been no movement in the delivery process. This situation has led to considerabl...
I was expecting my credit card from Ziraat Bank to be delivered by Kuryenet. Today, my card was listed as “out for delivery,” but even though I was home all day, the status update falsely stated that delivery could not be completed because I was “not at home.” No one called or knocked on my door—the...
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