My tablet shipment, which was supposed to be delivered by Kuryenet to my address in Maltepe, Istanbul, has been marked as “out for delivery” for 2 days but has still not been delivered. Although it is stated that deliveries will be made between 9:00 and 18:00, no one has come during these hours, and it is also impossible to reach the company. I have experienced similar problems before and could not reach customer service during this process either. My tracking number is 100005631995. My tablet was sent through Turkcell Pasaj under warranty, and I have already paid for it. My only expectation is that my shipment is delivered to me as soon as possible.
My shipment with Sürat Kargo, tracking number 37219173262101, has not been delivered for nearly two weeks. I’m located in Sultanbeyli, Istanbul, and my package is currently at the Sancak Branch. Every day, I receive a message saying “out for delivery,” followed by another saying “you can pick it up ...
I am writing regarding my shipment with tracking number 23823824122010, which was sent via Sürat Kargo to Hatay Reyhanlı. Since Saturday, the shipment status appears as “out for delivery,” but the product has still not been delivered to my address. Every day, a message is sent stating that the shipm...
My shipment with tracking number 10076492512412 sent via Sürat Kargo has not been delivered for over a day, despite being within Istanbul and only 100 meters away from the Denizköşkler Branch. Since the morning of October 17, 2025, my package has been waiting at the branch without any delivery attem...
I ordered something from the Turkcell Pasaj app on September 17, 2024, and it still hasn't arrived yet. Kuryenet keeps sending me messages saying they couldn't find anyone at my place, but that's just not true. No one has shown up at my place, and I have security camera footage to back that up. I ca...
On September 16, I took time off work and waited at home all day to receive my shipment with tracking number 1ZA7X3326878533463, which was marked as out for delivery. However, although the courier never came, I received an SMS stating, “Delivery attempt made, recipient not at address.” On September ...
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