I applied for a Ziraat Bank Bankomat Card to meet a need, and while waiting for my card, I received an SMS saying “the address was visited.” However, I had been at home since 2:00 p.m. and had not gone anywhere. Around 5:37 p.m., the system showed “address visited, recipient not found,” but no one actually came to my address. If they had, I would have been at the door waiting since I was expecting the card. This situation is unacceptable and shows poor service. Even if I had not been at home, I could have been called, and the card could have been delivered to me easily. That way, the delivery would have been completed smoothly, and I would have been able to meet my need.
I was expecting my credit card from Ziraat Bank to be delivered by Kuryenet. Today, my card was listed as “out for delivery,” but even though I was home all day, the status update falsely stated that delivery could not be completed because I was “not at home.” No one called or knocked on my door—the...
The bank card sent by Ziraat Bank was supposed to be delivered by Kuryenet on November 18, but it has still not been delivered, and I have not been contacted in any way. Even though I have been waiting at my address, I received no notification or call. There is also no customer service phone number ...
My experience with Kuryenet was incredibly disappointing in terms of service. It's been a month, and my Ziraat Bank card still hasn't arrived. They have kept two of my bank cards, so I had to cancel both. I needed to ask for new cards to be sent and set up for delivery to a Ziraat branch instead. To...
I keep experiencing the same issue with the Kuryenet couriers responsible for deliveries in Barış Neighborhood, Kepez, Antalya. Despite being at home multiple times, including today, my bank card sent by Ziraat Bank has not been delivered, with the status falsely marked as “attempted delivery, recip...
Yesterday I was just chilling at home all day, not stepping out for even a second, and then I get this message from Kuryenet saying, "Your card could not be delivered." Like, really? But, it seems like nobody showed up at my place, and there was no effort to drop off the card. I attempted to get in ...
Comments