I specifically placed an order for a particular Krispy Kreme donut that I wanted, but the product delivered was entirely different from what I ordered. This is incredibly frustrating as I paid for the item I selected, not something else. If the donuts I ordered were unavailable, they should have been removed from the menu or marked as out of stock.
This feels like a deliberate tactic to substitute items without customer consent. It's unacceptable to receive and pay for an incorrect product. Krispy Kreme must ensure accuracy in their orders and improve their process to avoid disappointing customers. I expect a resolution for this issue and a refund for the incorrect delivery.
I purchased a trio of donuts from Krispy Kreme but couldn’t benefit from the listed pricing options: the mixed trio box for ₺170 or the gourmet trio box for ₺187. Instead, I was charged ₺195 without explanation. The staff failed to provide any clarification about why the listed prices didn’t apply d...
When I visited Krispy Kreme Korupark, I initially asked for three donuts, which cost ₺150. The staff suggested I buy five donuts with the offer of a sixth donut for free. I agreed, expecting the total to be ₺250. However, I was charged ₺325, which is even higher than the price of six donuts. This m...
I visited the Krispy Kreme store in Marmara Park Mall and saw the Original Glazed promo menu advertised as 49.50₺ for a donut and coffee (+7₺ for an extra donut). When I asked which donuts were eligible, the staff assured me I could choose any. My spouse and I ordered two menus, expecting to pay aro...
I recently purchased a donut from the Krispy Kreme store at Gordion and was charged more than the listed price. When I questioned it, I was told the displayed price only applies to bulk purchases—this is misleading and unacceptable. When I got home and opened the donut, I was horrified by its condi...
On October 11, around 1:15 PM, I had an unpleasant experience with the sales representative at a Krispy Kreme store. The staff member was incredibly rude, showed no friendliness, and acted as if selling was a burden. They even claimed they couldn’t provide change for my payment, which was highly unp...
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