Today, I ordered an Americano from Krispy Kreme, and the coffee was excessively hot. I noticed the cups felt thinner than usual, so I asked the cashier if they had been changed. They confirmed that the cups are now thinner. Even though I used a cardboard sleeve and napkin to hold the cup, the heat b...
On November 2, 2024, I visited the Krispy Kreme store at Viaport to make a purchase, but I was shocked to see the display case completely swarmed with bees. The case lacked doors, leaving all the donuts exposed, with at least 30 bees crawling on the pastries inside and on the empty trays outside the...
I recently purchased a donut from the Krispy Kreme store at Gordion and was charged more than the listed price. When I questioned it, I was told the displayed price only applies to bulk purchases—this is misleading and unacceptable. When I got home and opened the donut, I was horrified by its condi...
I specifically placed an order for a particular Krispy Kreme donut that I wanted, but the product delivered was entirely different from what I ordered. This is incredibly frustrating as I paid for the item I selected, not something else. If the donuts I ordered were unavailable, they should have bee...
Today, around 4 PM, I visited the Krispy Kreme store at Historia Mall. While sitting at my table after placing my order, I noticed a woman at the nearby table with her shoes off, resting her feet on the chair. The store also had a noticeable foot odor. I informed the staff member who took my order, ...
During my visit to the Krispy Kreme Venezia branch, I was extremely disappointed by the behavior of the staff. There were no clean tables available, and when we asked for one to be cleaned, they reluctantly wiped it while complaining and even spoke rudely to my spouse. The staff acted as if they wer...
I visited the Krispy Kreme store in Marmara Park Mall and saw the Original Glazed promo menu advertised as 49.50₺ for a donut and coffee (+7₺ for an extra donut). When I asked which donuts were eligible, the staff assured me I could choose any. My spouse and I ordered two menus, expecting to pay aro...
When I visited Krispy Kreme Korupark, I initially asked for three donuts, which cost ₺150. The staff suggested I buy five donuts with the offer of a sixth donut for free. I agreed, expecting the total to be ₺250. However, I was charged ₺325, which is even higher than the price of six donuts. This m...
On October 11, around 1:15 PM, I had an unpleasant experience with the sales representative at a Krispy Kreme store. The staff member was incredibly rude, showed no friendliness, and acted as if selling was a burden. They even claimed they couldn’t provide change for my payment, which was highly unp...
I visited the Krispy Kreme store in Kadıköy Bahariye this morning, but despite it being 10:16 AM, the store still wasn’t ready to serve customers. I’ve been waiting in front of the store for 16 minutes, and as someone who hasn’t had breakfast yet, this delay has caused unnecessary inconvenience. Mo...
I regularly purchase coffee from Krispy Kreme at ArenaPark Mall and use their app for transactions. The app previously offered a free coffee for every 6 purchased, which was a great incentive. However, for the past two weeks, the app has stopped working, and we can no longer use it. I’ve asked the ...
I purchased a trio of donuts from Krispy Kreme but couldn’t benefit from the listed pricing options: the mixed trio box for ₺170 or the gourmet trio box for ₺187. Instead, I was charged ₺195 without explanation. The staff failed to provide any clarification about why the listed prices didn’t apply d...
I visited the Krispy Kreme Marmara Park branch to order from the promotional menu. I specifically requested an iced filter coffee but was given a hot one instead. When I politely pointed out the mistake, an employee, referred to as A*** Bey, rudely told another staff member, "It's forbidden, you can...