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Konami

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Konami

Complaints

335 complaints
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eFootball In-App Purchase Refund Request

I regularly make in-game purchases in eFootball on my iPhone by charging them directly to my credit card. My in-game use...

eFootball 2026 Mobile Account Hacked and Access Lost

13

I am writing regarding a serious security issue with my eFootball 2026 Mobile account. Today, unauthorized users logged ...

Konami's eFootball Momentum System Feels Scripted

I have been playing eFootball Mobile for a long time, and for the past three months I have been dealing with very seriou...

Konami Stalls on Hacked eFootball Account Recovery

9

My eFootball Mobile account — one I have invested years of effort into and made significant in-game purchases on — has b...

Konami Rejected My Hacked Account Recovery Request

The Konami ID account linked to my eFootball game on Android was stolen yesterday evening at around 8:00 PM. First, the ...

My KONAMI Verification Code Never Arrives for Email Change

6

I am a My KONAMI user and I am having a problem changing my registered email address. Today I tried to update my email t...

My eFootball Mobile Account Was Stolen After a Telegram Account Exchange

5

I am writing to report that my eFootball / PES Mobile account, which is linked to my Konami account and played on an Inf...

eFootball Mobile Account Suspected Hacked and Players Missing

31

I am writing regarding a serious problem I have been experiencing with Efootball on mobile since last week Thursday. I c...

Konami Account Hacked And Email Changed

12

I am writing about a serious problem with my Konami ID linked to eFootball mobile on the Bangladesh server. On 2026/09/0...

Konami Has Not Responded to My Hacked eFootball Account Recovery Request

7

My Konami ID linked to eFootball has been hacked without my permission, and the Gmail address associated with the accoun...

My Konami ID Was Hacked - Need The Hacked ID Removed

27

I am an eFootball player on Android from Nigeria and I am writing because my account has been hijacked, even though I ca...

Konami's Age Verification System Blocks Legitimate eFootball Players

12

I am a player from Brazil and I am having a problem with my eFootball account related to age verification. On 31/05/2026...

Hacked eFootball Account And Unauthorized Konami ID Change

18

I am an eFootball 2026 player on Android and my account was hacked today. Someone gained unauthorized access to my accou...

I Spent Money on eFootball but Lost My Account to Hackers

21

Approximately 5–6 months ago, my eFootball mobile account was stolen, and ever since then I have been trying to recover ...

I Spent Money on eFootball but Lost My Account to Hackers

Stolen eFootball Account Still Not Recovered by Konami Support

10

My Konami ID account used for eFootball Mobile was hacked on January 26, 2026, after my email address was stolen and cha...

I Spent Money on eFootball Packs but Never Got Strong Players

21

I have been regularly playing eFootball for approximately 2 years and spending money on in-game card packs. During this ...

Online Matches in eFootball Feel Rigged Due to Momentum Issues

8

I have been regularly playing Konami’s eFootball mobile game for approximately 2 weeks, and especially while trying to r...

eFootball Two-Step Verification Blocking Account Access On New Phone

16

I am an eFootball player from India and I am currently unable to access my account on my new mobile device. My game was ...

Ooredoo Quincy Coins Spent On Weak Players Without Fair Value

16

I am writing regarding a problem I experienced in a football game on my mobile phone while using my Ooredoo / Quwincy ba...

Ooredoo Quincy Coins Spent On Weak Players Without Fair Value

Konami Needs to Restore My Missing eFootball Coins

8

Today, I experienced a very serious issue in the mobile version of the eFootball game. The 650 eFootball coins in my acc...

I Paid for eFootball Coins but My Balance Never Updated

9

I have been playing Konami’s eFootball game for approximately 4 years. For a long time, I have felt extremely unlucky in...

eFootball 2026 Oliver Kahn Performs Unrealistically Poor in Matches

7

In Konami’s eFootball 2025, I obtained the 105-rated Oliver Kahn goalkeeper card, which I am currently using in eFootbal...

Konami Support Has Not Responded to My Stolen eFootball Account

19

My account connected to a Konami ID in eFootball 2026 has been stolen for approximately 3–4 weeks, and I can no longer a...