eFootball KONAMI ID Recovery Request After Unauthorized Access

I have been using my Konami ID mainly for eFootball, but about two weeks ago my account appears to have been hacked and I have not been able to access it since then. When I try to log in now, I receive a wrong password error, even though I am entering the correct information. I also received an email from Konami stating that the email address I am using is not registered to a KONAMI ID when I tried to reissue my password. This makes me think that my account details may have been changed without my permission and that someone else may currently have control of my account. I kindly request that my KONAMI ID be investigated, that access be restored to me as the rightful owner, and that my account be secured against any unauthorized use. I also ask that any suspicious changes or activities on the account be reversed if possible. I would like your urgent assistance so that I can get my account back and continue using your services safely.