Three days ago, through the Kiko Milano app, I placed order number 3033970502624857 for 2 lip liners and 2 lipsticks, paying by card. However, my order has still not been shipped, and I have not received any updates. In the past, orders I placed with other brands were delivered much faster. I did no...
On September 22, I placed an order with Kiko Milano (order number 3033331350131361) for a gloss. However, when I check my order details, it does not appear. On September 23, the order status showed as being prepared, but now I cannot find any information about it. I want to know where my package is ...
On June 28, I placed an order worth ₺2,868 through the Kiko mobile app. My package was handed over to an unreliable shipping company called Kolay Gelsin, which I had never heard of before. The original estimated delivery date was July 4. Since I wouldn’t be at the listed address on that date, I requ...
On June 8, 2025, I placed an order from Kiko Milano that included three lipsticks, one mascara, and one blush. After receiving the items, I decided to return all three lipsticks—one of them was metallic and the shade didn’t suit me, so I returned the full set since it was purchased as part of a prom...
I placed an order directly through Kiko Milano’s official website thinking it would be safer and smoother than using third-party retailers. Unfortunately, I couldn’t have been more wrong. The shipping process was an absolute nightmare. Despite never receiving my package, the courier marked it as “de...
On June 27, 2025, I placed an order on Kiko Milano with Order Number: 2958863390419552. Despite the brand’s clear promise of delivery within 1-3 business days, as of today, 3 full days later, my order has still not been shipped. This delay is unacceptable and contradicts the delivery commitment stat...
I placed an order through the Kiko Milano app, and it still hasn’t been shipped. There’s absolutely no update or estimated delivery time. I’ve checked the app repeatedly, but there’s no tracking number or even a status update. It feels like this entire process is designed to keep customers in the da...
I placed an order with Kiko Milano on February 13, 2025 (Order ID: 2842427788112800), and it still hasn’t been shipped. Despite the delay, I have not received any updates via phone or email. How can a well-known brand operate this way? If a small boutique did this, we’d suspect something was wrong! ...
On January 7, 2025, I placed an order with Kiko Milano, purchasing a lipstick and one other product during a campaign that promised a surprise gift for the first 500 orders. I made my purchase quickly to ensure I qualified for the gift, but when my package arrived, the surprise item was missing. I ...
I placed an order with Kiko Milano on November 30, but it still shows as “processing.” I contacted customer service yesterday to raise my concern, but the order has not been shipped today either. When I followed up with customer service earlier, I requested to cancel my order. They informed me that ...
On December 2, 2024, I placed an order for three products from Kiko Milano, which stated a delivery time of 1-3 days. However, as of December 4, 2024, at 9:00 PM, my order status still shows as "preparing." This clearly means the promised timeline has not been met, and the delay is extremely frustra...
I placed an order with Kiko Milano on December 1, expecting timely delivery, but the status still shows “preparing.” For a brand of this reputation, it’s disappointing to experience such delays and lack of communication. I ordered a gloss, and after all this time, seeing no progress is disheartenin...
On October 26, 2024, I placed an order with Kiko Milano (Order No. 2747219130311880), but I have yet to receive my items. The tracking status shows the products were delivered, yet nothing arrived at my address. I have tried contacting customer service multiple times over the past week to report thi...
I placed an order with Kiko Milano on 06.08.24, with an expected delivery date of 09.08.24. However, the products never arrived. When I contacted the courier, I was informed that my package was sent to the wrong address. They offered to return the products and I agreed, requesting a refund. Despite ...
I’m unable to track my Kiko Milano order. Every time I try, a blank screen appears, and although the order shows as “shipped,” I haven’t received an SMS notification. I received an invoice via email, but when I enter the tracking number on Yurtiçi Kargo and Kolay Gelsin Kargo websites, it says there...
I made a purchase on the Kiko Milano website on April 16th, 2024 (order number #2580458300813642), and I'm becoming increasingly frustrated with the l...
As of today, April 17th, 2024, my order (#2578981060711195) that was placed on their website on April 14th, 2024 has still not been dispatched. They have a tracking feature on their website, however it keeps giving me an error message, and the purchase is already delayed. Because of this, I am worri...
On March 8, 2023, I placed an order with Kiko Milano and excitedly awaited its arrival. However, days passed with no indication of my order. I calmly accepted the notification of a supply issue and the assurance that all items will be dispatched that week. Later, the system returned one item from th...
Back on March 18, 2024, I made a purchase with the order number 5426***33, but unfortunately, the product took quite a while to reach me. When I reached out, they informed me that the shipment would be sent out within a few days as they had already reached out to the seller. After a few days, when I...
I spent ₺66 on 3 Kiko Milano glosses in exchange for 2 sets as part of a sponsorship agreement. I haven't received any emails or text messages from an international number confirming the issuance of a card similar to a Gift Card from a website such as myhobbytimes.com. I noticed a charge in a differ...
