I placed an order with Kiko Milano on 06.08.24, with an expected delivery date of 09.08.24. However, the products never arrived. When I contacted the courier, I was informed that my package was sent to the wrong address. They offered to return the products and I agreed, requesting a refund. Despite my request, I have yet to receive my refund. I reached out to Kiko, who confirmed the items were returned and said they would initiate the refund process. However, no action has been taken. When I followed up again, they claimed they were still waiting for confirmation from the courier. This experience has shattered my trust in Kiko Milano, and I will not be shopping with them again.
I placed an order directly through Kiko Milano’s official website thinking it would be safer and smoother than using third-party retailers. Unfortunately, I couldn’t have been more wrong. The shipping process was an absolute nightmare. Despite never receiving my package, the courier marked it as “de...
I returned my Kiko Milano order on June 11, and the courier service confirmed that the package was successfully delivered back to them. However, it has now been over two weeks and I still haven’t received my refund. What’s worse is that I haven’t received any SMS or email notifications regarding the...
On October 26, 2024, I placed an order with Kiko Milano (Order No. 2747219130311880), but I have yet to receive my items. The tracking status shows the products were delivered, yet nothing arrived at my address. I have tried contacting customer service multiple times over the past week to report thi...
I sent a return package to Kiko Milano on March 6, 2025, and it was delivered the next day, March 7. Since then, there’s been no update—no confirmation email, no tracking info, nothing on their website to show they even received it. I’ve been messaging customer service for days, and all they do is ...
I placed an order with Kiko Milano on February 13, 2025 (Order ID: 2842427788112800), and it still hasn’t been shipped. Despite the delay, I have not received any updates via phone or email. How can a well-known brand operate this way? If a small boutique did this, we’d suspect something was wrong! ...
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