Kiko Milano Order Stuck in "Preparing"

I made a purchase on the Kiko Milano website on April 16th, 2024 (order number #2580458300813642), and I'm becoming increasingly frustrated with the l...
As of today, April 17th, 2024, my order (#2578981060711195) that was placed on their website on April 14th, 2024 has still not been dispatched. They have a tracking feature on their website, however it keeps giving me an error message, and the purchase is already delayed. Because of this, I am worried about where my package is. I would very appreciate your assistance in resolving this matter; nonetheless, I hope this will not be my final order with Kiko Milano.

I made a purchase on the Kiko Milano website on April 16th, 2024 (order number #2580458300813642), and I'm becoming increasingly frustrated with the l...
On October 26, 2024, I placed an order with Kiko Milano (Order No. 2747219130311880), but I have yet to receive my items. The tracking status shows the products were delivered, yet nothing arrived at my address. I have tried contacting customer service multiple times over the past week to report thi...

I placed an order with Kiko Milano on February 13, 2025 (Order ID: 2842427788112800), and it still hasn’t been shipped. Despite the delay, I have not received any updates via phone or email. How can a well-known brand operate this way? If a small boutique did this, we’d suspect something was wrong! ...

On December 2, 2024, I placed an order for three products from Kiko Milano, which stated a delivery time of 1-3 days. However, as of December 4, 2024, at 9:00 PM, my order status still shows as "preparing." This clearly means the promised timeline has not been met, and the delay is extremely frustra...

I placed an order with Kiko Milano on November 30, but it still shows as “processing.” I contacted customer service yesterday to raise my concern, but the order has not been shipped today either. When I followed up with customer service earlier, I requested to cancel my order. They informed me that ...







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