I placed an order through the Kiko Milano app, and it still hasn’t been shipped. There’s absolutely no update or estimated delivery time. I’ve checked the app repeatedly, but there’s no tracking number or even a status update. It feels like this entire process is designed to keep customers in the dark. Why is it so difficult to access basic shipping information?
I’m extremely frustrated by the lack of communication and support. No one is responding, and I feel completely ignored. This is unacceptable for a brand that claims to value its customers. Either ship my items immediately or cancel the order and issue a full refund.
I shouldn’t have to chase after my own purchase. This situation is beyond ridiculous. I expect Kiko Milano to take responsibility and resolve this without further delay.
I returned my Kiko Milano order on June 11, and the courier service confirmed that the package was successfully delivered back to them. However, it has now been over two weeks and I still haven’t received my refund. What’s worse is that I haven’t received any SMS or email notifications regarding the...
I placed an order with Kiko Milano on February 13, 2025 (Order ID: 2842427788112800), and it still hasn’t been shipped. Despite the delay, I have not received any updates via phone or email. How can a well-known brand operate this way? If a small boutique did this, we’d suspect something was wrong! ...
I’m unable to track my Kiko Milano order. Every time I try, a blank screen appears, and although the order shows as “shipped,” I haven’t received an SMS notification. I received an invoice via email, but when I enter the tracking number on Yurtiçi Kargo and Kolay Gelsin Kargo websites, it says there...
I placed an order with Kiko Milano on November 30, but it still shows as “processing.” I contacted customer service yesterday to raise my concern, but the order has not been shipped today either. When I followed up with customer service earlier, I requested to cancel my order. They informed me that ...
I sent a return package to Kiko Milano on March 6, 2025, and it was delivered the next day, March 7. Since then, there’s been no update—no confirmation email, no tracking info, nothing on their website to show they even received it. I’ve been messaging customer service for days, and all they do is ...
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