I used the Ketogo app about 1–2 years ago after seeing it on Instagram, and I later canceled my subscription. I am not currently using the app, I have not given any approval, and I cannot reach their contact information through any channel.
On January 19, two separate charges—$24.95 and $19.96—were made to my QNB Finansbank credit card without my knowledge or permission. I do not believe I have any active subscription with Ketogo, and I did not receive any notification or approval request regarding these transactions.
I request that these unauthorized charges be canceled, that the full amount be refunded to me, and that all my personal and card information be completely removed from the Ketogo system.
Even though I only used the Ketogo app for a one-time payment and do not have any subscription, I realized that unauthorized charges were made to my account without my permission. On February 6, for what I initially noticed as a transaction of around $18 on my Garanti Bank Shop&Fly credit card, Keto...
Even though I did not approve any paid membership in the Keto GO App, I noticed that money was withdrawn from my credit card without my permission. On my statement, a charge of $45.42 appears on March 14 with the description “keto GO. App riga fr.” This is actually the second charge of the same amou...
After downloading the Ketogo app on my iOS device, I was not able to use the app effectively—in fact, I could barely access the platform at all. Despite this, charges were made to my account. Even though I believed I had canceled after the free trial, the subscription was not actually canceled and t...
Even though I have not received any service from an app called Ketogoapp, I recently noticed that automatic payments have been charged to my card over the past few months. Money has been regularly withdrawn from my Akbank card without my knowledge or approval. However, I have not used any service th...
I used the Ketogo app on the Android platform for a one-time payment only. Even though I did not start any subscription in the app and have no subscription record, I noticed that multiple transactions were made from my Yapı Kredi Bank credit card on March 23 without my knowledge or approval. On Mar...
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