I just bought the Kenwood MOA 26 Airfry+ Oven, and according to the user manual, you can use the airfry mode to rotate potatoes. But I don't know how to start the rotation. When I reached out to customer service, they said they didn't know about any rotating feature. The service team also mentioned that there are too many models to know all the details about each one. It was really frustrating when they told me to look up the answers on the internet. I have some questions now. Do any of your company's employees know about the products you sell? Why isn't there any info about a ₺13,000 product? Why can't your customer service deal with a simple question?
My Tefal EY801D Easy Fry & Grill & XXL Airfryer, purchased from Media Markt Adana Optimum store, fails to cook properly. Despite following the user manual and watching various Youtube.com videos, attempts to cook Chicken, Meatballs, and Potatoes were unsuccessful. We took it to the service for inspe...
I spent a significant amount of money (₺) on a brand-new KitchenAid dough mixer, expecting top-tier performance. But right out of the box, the mixer head doesn’t rotate at all. It’s completely nonfunctional, and this is supposed to be a premium appliance. I went back to the store I purchased it fro...
On June 28, 2024, I purchased the Tefal Easy Fry Grill Steam from the Tutku Home Appliances store in Izmir Buca Şirinyer. After watching the usage videos via the QR code on the box, I tried to cook potatoes. However, the results were disappointing. Despite following the video instructions, where the...
On January 25, 2024, I bought a Philips HD9257 XL model air fryer from the Teknosa store. I've tried making fried potatoes in the air fryer several times, but they never seem to cook through. After many attempts, I have not been successful in cooking. I brought the product to the Teknosa store for s...
I bought the Kenwood HFP90 air fryer in October 2022 with really high expectations, but my experience has been absolutely terrible. Ever since I bought it, the appliance has been completely useless because it gets way too hot. This causes it to randomly turn off and shut down every 15-20 minutes. I ...
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