I am writing regarding unauthorised debits from IQ Academy that have been going off my Capitec debit account without any valid agreement or permission from my side. The first debit started on 31 October, even though I have never concluded any contract or accepted any terms with IQ Academy. Since these deductions started, I have tried to get hold of IQ Academy but have been unable to reach them, so I have not received any explanation or proof of any agreement that would justify these charges. I request that all amounts debited by IQ Academy from my Capitec debit account be fully refunded and that these debits be stopped immediately. I would also like written confirmation that no further deductions will be processed against my account without my explicit consent.
I am writing to report an unauthorized charge of 29.99 euros made by MyIQ in connection with an online IQ test. On 12/12/2025, this amount was debited from my account without my clear authorization, and I consider this operation abusive. I did not agree to any payment of 29.99 euros, nor was I duly ...
On November 16, 2025, I purchased a one-time IQ test on MyIQ site. Today I discovered a withdrawal from my account. During the purchase I was given no notice of any subscription or recurring payment, and I certainly never approved one. The withdrawal from my debit card has caused me real hardship. I...
I noticed that three separate payments were taken from my account by Cerebrum IQ, as shown in the attached screenshot. I only authorized one of them—the first transaction at the beginning of this month. The other two payments were made without my knowledge or consent. I never approved these additio...
Myiq’s website stated that the IQ test required a one-time payment. Trusting this information, I went to the site and made the payment from my account. However, on November 29, 2025, another $29 was withdrawn from my account without my knowledge or consent. I paid with my debit card, and after this...
On September 27, 2025, I purchased a one-time IQ test on the myIQ site. Today I discovered a withdrawal from my account. During the purchase I was giv...
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