MyIQ Unauthorized Charge After One Time IQ Test - Payment Refund Request

Kelli
Kelli
MyIQ
November 25, 2025 6:47 AM503

On November 16, 2025, I purchased a one-time IQ test on MyIQ site. Today I discovered a withdrawal from my account. During the purchase I was given no notice of any subscription or recurring payment, and I certainly never approved one. The withdrawal from my debit card has caused me real hardship. I tried contacting myIQ customer service but couldn’t find any way to reach them. Charging me for a single test without my permission or any clear agreement is unacceptable. I demand an immediate refund of the full amount and that the unauthorised payment be reversed.

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