iPhone 15 Pro Overheating, Battery, and Button Malfunctions

I purchased an iPhone 15 Pro in May 2024, but within the first 15 days, I experienced significant overheating and battery drain issues, requiring me to charge it twice daily. I sent it in for service, and they returned it after a software update, claiming it would resolve the problem. For three months, aside from occasional freezing, the phone worked adequately. However, just two days ago, the side power button stopped working, so I had to send it back to service again, leaving me without my phone for another 20 business days.

For a phone that costs nearly ₺80,000, I find it unacceptable that Apple’s product has had multiple issues within four months, causing me considerable financial and emotional distress. Adding to the frustration, each service visit requires me to remove and replace high-quality screen and camera protectors at my own expense. Being without my phone for long periods has also impacted my work in the public sector, as I can’t access essential communications, and Apple has failed to provide a backup device for emergencies.

Due to Apple’s lack of support and the repeated issues with this device, I intend to pursue legal action.