On November 20, 2025, I purchased an iPhone 17 along with an Apple Watch SE (2nd generation, 49 mm) from the 212 Vatan Bilgisayar store. Since the very first day I bought the phone, I have been experiencing a serious issue with WhatsApp video calls, and this problem is still ongoing. When I make a W...
I purchased my iPhone 16 on December 19, 2025, and after the most recent update, I started experiencing a serious battery and charging issue. With normal use, the device can’t make it through the day—its battery drains very quickly, and the problem has reached a level that makes the phone difficult ...
I have been using my iPhone 14 Pro for two years, and for about a month I have been experiencing a serious issue with airplane mode. Even when I switch my phone to airplane mode, calls and messages continue to come through. I have tried turning airplane mode off and on again and restarting the phone...
For about a year, my iPhone 13 has been waking the screen when a call comes in, but the touchscreen becomes unresponsive. In this situation, I have to either turn off the phone or end the call and restart it using the power button. The problem occurs in almost every call (9 out of 10). I have been i...
I have been an Apple user for many years and I am currently using an iPhone 14 Pro. Since the latest update, whenever I open the Photos app, the phone crashes and returns to the home screen. I am unable to use the app at all. I contacted Apple Support Turkey and received a response stating that the ...
On September 17, 2025, I installed the latest iOS 26 update on my iPhone 12, and ever since, the device has been experiencing severe freezing issues. The phone constantly lags, especially when switching between apps, making it nearly impossible to use smoothly. I never had this problem before the up...
After installing the iOS 26 update on my iPhone 12 on September 17, 2025, my device began experiencing severe freezing issues. The phone constantly lags and becomes unresponsive, especially when switching between apps, making smooth usage impossible. Before this update, I never had such problems, wh...
I am using an iPhone 16 Pro Max, and after installing the latest iOS 26 update, the phone has become a complete disaster in terms of battery performance. Now I need to charge my device at least twice a day, and if I use it a bit more heavily, I end up charging it three times a day just to keep it ru...
After installing the iOS 26 update on my iPhone 16, I noticed that the battery started draining much faster than usual. Even though my battery health is in good condition, ever since the update, the phone loses charge significantly quicker than before. I strongly believe this is a software-related i...
On the night of September 16–17, after installing the latest update on my iPhone 16 Pro Max, I began experiencing serious problems. Before the update, the battery easily lasted an entire day. Now, it struggles to last even 7 hours. In addition, the phone constantly overheats and never cools down, e...
On March 15, 2025, I purchased a brand-new iPhone 16 Pro Max. I’ve been an iPhone user for many years, and I bought this device with great excitement, trusting the brand. However, about a week later, I noticed a malfunction. During phone calls, the sensor turns off the screen, but after the call end...
On January 28, 2023, I purchased an iPhone 16 Pro 128GB from MediaMarkt, expecting a premium device and smooth experience. Instead, what I received was a phone full of software problems—so much so that I even recorded screenshots and videos to prove it. Just a week after purchasing it, I returned to...
After updating my 15 Plus phone to iOS 18.5, the sound from the bottom speaker has become very low and crackly. It feels like this update actually made things worse instead of better. I’m seriously hoping for a new update soon because I don’t want to install another update that might cause more prob...
I’m using an iPhone 15 Pro, and after the iOS 18.05 update, the sound completely disappeared and the phone started freezing frequently. I took it to Apple service, but they said there’s no hardware issue and it’s only a software problem, so they didn’t do anything. They told me the problem would be ...
I purchased an iPhone 16 from Hepsiburada on February 26, 2025, and received it on March 1. Within just 2.5 months, the device started freezing, randomly shutting down and restarting. During updates and restores, it shows an “unknown error (9).” I took it to the Zorlu Apple Store, where the service ...
The iPhone 16 Pro has serious overheating issues, especially when taking photos. The back metal gets extremely hot, almost too hot to hold, making the device uncomfortable and worrisome to use. This is unacceptable for a premium phone! Another major issue is the battery life—it’s terrible. While so...
Dear Apple, For the past 3-4 months, my iPhone 14 has had serious call quality issues—my voice sounds muffled, and when using speaker mode, the other person can barely hear me. I ignored it at first, but after every software update, the problems worsened. Now, my phone also has: Slower camera perf...
After updating to iOS 18, my iPhone 11 Pro has become unbearably slow and overheats frequently. The worst part is the keyboard lag—typing has become frustrating because the phone freezes mid-use. Before this update, my phone worked perfectly fine, but now, even basic tasks feel sluggish. Apple, you...
I bought the iPhone 16 Pro Max expecting premium quality, but from day one, the touchscreen has been extremely unresponsive. Even during basic tasks—especially while playing games—the screen either doesn’t respond at all or lags badly. For a phone at this price point, this is unacceptable. If I had...
My Apple iPhone 12 Pro Max was automatically updated to version 18.3.1 last night. However, this morning, none of my apps open when using my mobile data. Only WhatsApp can send messages, and even that barely works. I cannot make video calls or access any other applications. It feels like my phone ha...
I purchased an iPhone 16 three months ago, and both the WhatsApp camera and regular camera keep freezing. This issue started after the latest software update, and now it happens constantly. When I contacted Apple customer support, they told me that there was no issue with the device and that it mig...
As a long-time iPhone user, I’ve always relied on Touch ID for secure access. Recently, the phone requested a password update, which I completed but didn’t pay much attention to since I primarily use Touch ID. My spouse mistakenly entered the wrong password several times, and now the phone won’t acc...
I am deeply frustrated with the unresolved issues with my iPhone 13 (Serial: MM4W5NH4Q3) after taking it to the Akasya Apple Store for a speaker problem. I was informed that a hardware replacement for the speaker was necessary, and my phone was kept at the Viaport Apple Store for four days. When I p...
After the latest update on my iPhone 13, I noticed that many of my photos were missing from my gallery. I immediately contacted Apple customer service, but they told me they couldn’t resolve the issue. After researching online, I found that many other users have experienced the same problem followi...