My iPhone 14 Pro Max suddenly started displaying a "Cellular Data Error" message, making it unusable. On November 26, 2024, I took it to the Genius Bar at Apple Zorlu Center, explained the issue, and handed it in for service. They acknowledged the problem, registered the complaint, and told me to return in 10 days to pick it up.
When I got my phone back, the issue seemed resolved, but they provided a written statement claiming they found no problems. However, as soon as I went into an underground parking lot, the error returned immediately. On December 10, 2024, I brought the phone back again. This time, they witnessed the issue firsthand, took photos, and promised to escalate it to engineers.
After another 10-day wait, I picked up my phone, only to find that the error was still there. Once again, they gave me a report stating there was no issue found, and no repairs were made. I still cannot use my phone, and the cellular data issue persists!
My warranty is still active, and I have not been charged for these service visits, but this is unacceptable. Apple, either repair or replace my device immediately! I will not go through this a third time just to receive a phone that remains broken. Has anyone else dealt with this issue? I expect a real solution!
My black iPhone 15 Pro Max, which is under warranty until 2026, has visible spots on the back glass. I took it to Zorlu Apple, where they claimed the issue was caused by my case and not a manufacturing defect. However, I’m using the original case sold by Apple, yet they refuse to take responsibility...
I purchased an iPhone 16 from Media Markt on November 9, 2024. After just one week of use, the phone began displaying a "No Service" error. When I contacted Apple support, they confirmed that the issue was hardware-related, not software. I took the device to Media Markt at Gaziantep Forum AVM, and t...
As an iPhone 14 Pro Max user, I’m extremely disappointed. My phone has a serious audio issue—during calls, the other person can’t hear me, and videos have distorted sound. I never dropped or damaged the phone, yet this issue suddenly appeared. I took my device to Apple Akasya’s service center, wher...
I bought a brand-new iPhone 14 on 13.11.2024, but the device turned out to be defective. They sold me a faulty product. Two days later, I took it to the technical service, where they confirmed with a report that the phone was broken and defective. When I returned to the store for an exchange, they s...
On March 15, 2025, I purchased a brand-new iPhone 16 Pro Max. I’ve been an iPhone user for many years, and I bought this device with great excitement, trusting the brand. However, about a week later, I noticed a malfunction. During phone calls, the sensor turns off the screen, but after the call end...
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