Working with iMile has been a huge pain. They first said my address was wrong and that they couldn't deliver my product. When I called customer support, they said they were sorry and that the address was acceptable. They said they will deliver it right away, maybe the next day or the day after that at the latest. I thought it wouldn't be a huge deal because I live only 30 minutes away from their warehouse. Two days went by and there was still no package. I called again, and this time they said the earlier agent neglected to update the driver, thus delivery would take four more days. In the end, I went back to the seller and asked for my money back. Honestly, it seems like iMile never plans to deliver and just wants you to give up.
iMile said my package was delivered however it was never delivered. I never received even a call. They said there was a proof of delivery but it was never delivered. I was never contacted or anything like that. I'm very disappointed and want to know what I can do to get my package that they claim th...
On March 1st, I made a purchase from Zara for a few things and was hoping to get them by March 4th. iMile was the chosen courier, and it was my first time getting a package from this company. But on the day it was supposed to be delivered, my package didn't show up. After looking up the tracking num...
Back on February 5th, I ordered 5 clothing items from Shein and chose the free shipping option with iMile as the courier. I had no idea, I made a seri...
My package was marked as delivered with a photo, but I didn’t receive anything. I was at home all day, and the iMile delivery driver didn’t bother to call me before dropping the item on the porch. Now I can’t find my package, and it’s missing. The delivery driver is the cause of this problem. I want...
My order shipped with iMile Logistics was marked as arrived in Istanbul and cleared through customs on June 25, but since then, I haven’t been able to get any updates or information. I’ve heard that if a package stays in customs for more than 20 days without being released, it is returned to the sen...
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