Hello, On June 30, 2024, I placed orders with the numbers 113006241423826 and 113006241429216 for eight Rönninge wooden chairs. The attached photo shows one of the chairs with a cracked part. Furthermore, unlike the other seven chairs, one part did not fit correctly. I sanded the misfitting part and reassembled the chair, but I'm concerned that the cracked part will cause issues in the future. I contacted IKEA to find out how I could get a replacement for the cracked part, but I have yet to receive a response after three weeks. I would like to get my problem resolved.
I ordered a table and chair set from IKEA's online store on August 8, 2023. The products were delivered on August 16th, but two pieces were missing, much to my dismay: a portion of the table and one chair. The missing chair eventually arrived, but it was not only broken but also missing several piec...
On 13.09.2024, I placed an order with the number 211309241610966 through the IKEA mobile app. On 16.09.2024, I received a message stating, “Your package will be delivered today.” However, the courier company detected damage to the package and informed me that the order would be returned. Later, when...
On September 18, 2023, I purchased furniture from IKEA and requested assembly service, which I later canceled on September 21, 2023. However, I have not received a refund for the assembly fee since that date. I've contacted customer service several times and even visited the store, but I've received...
On November 19, 2024, I canceled the products I ordered under order number 121911249890946 through the IKEA application. Despite this, an invoice for my order was issued on November 21, 2024. On November 25, 2024, I received an email from IKEA with reference number 061911241553706, informing me that...
This was my first time shopping at IKEA, and I purchased some office chairs. One of the chairs, however, was missing its base. I urgently requested that it be shipped to me, and I provided my order number, 511803231348626. I've seen a lot of incomplete and incorrect shipments online, and this may de...
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