I recently purchased the Huawei GT 3 Pro smartwatch from the official Huawei site, along with "free" headphones, a cord strap, and an extended warranty. However, upon receiving the device and realizing that it was not the model I had intended to purchase, I attempted to return it within the 14-day return period. Despite this, the returns team informed me that the "free" headphones, which had been included in the initial purchase price, were not refundable. This caused a significant financial loss and left me feeling disappointed and frustrated with Huawei's customer service. Furthermore, the return manager I spoke with was unhelpful and unwilling to find a satisfactory solution. As a result of this experience, I will not be purchasing any more Huawei products in the future, and I advise others to be cautious when considering a purchase from this company.
I purchased a Huawei Watch GT4 as a gift for my spouse, and it holds great sentimental value for us. However, from the very beginning, the watch has had multiple issues—the step counter tracks steps incorrectly, the time display is inaccurate, and the watch randomly shuts off. We initially assumed t...
I bought the Huawei Watch GT 3 46 mm watch but was dissatisfied with it, therefore I requested a refund. The scenario, however, took an unexpected turn when they informed me that I couldn't return the watch since I had opened the box containing the complimentary earbuds that came with it. They also ...
I pre-ordered the Huawei Watch Fit 3 smartwatch on May 8, 2024, directly from Huawei's official website within the first 24 hours. It was stated that distribution would begin on May 14. However, after approximately 4 days since distribution was supposed to start, there was no progress. When I contac...
I bought the Huawei Watch GT 4 (41mm) in 2023 as a gift for my spouse. At first, everything seemed fine. But just a year later, the watch broke down and had to be sent in for repair. The service team replaced the motherboard and other parts, then returned it to us. Unfortunately, not even five mont...
I'd like to share the story of a significant deception by Huawei. I purchased a Huawei Watch GT 3 Elite model approximately a year ago. There was an issue with the speaker in the watch from the very first day I bought it, and after a certain period of time, it was repaired under warranty at the auth...
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