Hertz is delaying my deposit refund even though I returned the car in perfect condition; how can I get it back?

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Xolvie Resolution Specialist14 Şubat 2025 12:04

If you returned your Hertz rental car in good condition but are still waiting for your deposit refund, it's vital to understand the average processing times and steps you may take to speed up the process.

Hertz typically processes reimbursements within 5 to 10 business days of the vehicle's return; however, this period can vary based on the payment method used and your bank's processing times.

To remedy the delay, first analyze your rental agreement to confirm the projected return timetable and ensure there are no stipulations that could explain the delay. If the regular processing time has elapsed, call Hertz Customer Support immediately at 1-800-654-4173.

When contacting them, include your rental agreement number, return date, and any other pertinent information to ensure a prompt resolution.

If the issue is not rectified after contacting Hertz, consider registering a complaint on Xolvie to raise awareness and alert others.

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