On January 14, I rented a car from Hertz in Oxford, UK, for one day. When picking up the vehicle, a £200 deposit was charged to my TEB Bank account. I returned the car without any issues the next day, and when I asked about the deposit refund, I was told it would be processed within 3-5 business days.
However, over 20 days have passed, and I still haven’t received my refund. When I contacted Hertz, they claimed the deposit had been refunded to my bank, but when I checked with TEB Bank, they confirmed no refund was processed. I reached out to Hertz again, but they have not responded.
I do not care whether Hertz or TEB Bank is responsible—I just want my £200 returned. If my refund is not processed within a week, I will take legal action. Hertz, resolve this immediately!
I rented a car from Hertz Rent a Car on July 28, 2023, and I still haven't received my deposit refund. After making several attempts to reach out to the company representative and sending multiple emails to their managers, I have yet to receive a response. They state that the transaction is currentl...
In December 2024, I rented a car from Hertz at Azerbaijan Airport. I returned the vehicle without any issues, and I was assured that my deposit would be refunded within one month. However, two months have passed, and I still haven’t received my refund. I have contacted Hertz multiple times, but the...
We rented a car from Hertz at Orly Airport, France, and returned it on time as required on August 3, 2024. However, as of December 31, 2024, my €1350 deposit still hasn’t been refunded. I contacted Hertz multiple times via email, and they responded only once or twice, blaming the bank and claiming ...
I rented a car from Carviz Antalya for 14 days, picking it up on October 9. Today is November 11, and my deposit still hasn’t been refunded. To make matters worse, the deposit wasn’t held as a block—it was fully charged and appears to have been used. The transaction shows Esmen Oto as the charging p...
On August 10, 2025, I rented a Toyota Aygo online from Hertz's Lesbos Central branch for one day. However, when I went to pick up the car, it was delivered to me as a Hyundai Kona. I picked up the car at 08:00 a.m. on August 10 and returned it without any problems at 08:00 a.m. on August 11. I was a...