I rented a full package car from Hertz Charleoi Airport, Belgium, between July 13th and 17th. When I returned the car, they confirmed everything was in order. On August 7th, a €90.5 deduction was made from my bank account, and when I asked why, they couldn't explain it. Despite providing me with information about the date I rented the car and the license plate number, they're still asking for the reservation. They're completely unhelpful and don't even know why they're making the deduction.
On August 18, 2025, I rented a Citroën C5 Aircross from the Hertz office at Stuttgart Airport in Germany. When returning the car, a small scratch appeared on the plastic part of the vehicle. We completed an accident report and informed the Hertz staff at drop-off. They told us there was no problem a...
We rented a car from Hertz at Orly Airport, France, and returned it on time as required on August 3, 2024. However, as of December 31, 2024, my €1350 deposit still hasn’t been refunded. I contacted Hertz multiple times via email, and they responded only once or twice, blaming the bank and claiming ...
I rented a car from Hertz Rent a Car on July 28, 2023, and I still haven't received my deposit refund. After making several attempts to reach out to the company representative and sending multiple emails to their managers, I have yet to receive a response. They state that the transaction is currentl...
On August 30, 2025, I rented a car from the Hertz (Thrifty) office in Mytilene city center with reservation number 623168999. At the time of pickup, I was offered insurance options, but I declined and chose to pay a deposit instead. The staff never mentioned that the vehicle was “brand new” — in fac...
I rented a car from Carwiz near Sabiha Gökçen Airport online from France, with a deposit included. It has now been two months, and my deposit has not been refunded. Instead, they have been charging my card every month without my consent! I rented the car in August for 22 days, along with full insur...