Mirror Replacement Payment Delayed by HDI Insurance for 5 Months
Since our rearview mirror broke in March 2023, it's been five months, and we're still waiting for the insurance company to pay. In May, someone from the company told us that the process was under way and that we would be paid. But we are still in the dark, with no clear answer in sight. Even though this is just a simple damage case, the amount of stress and trouble we are going through is hard to believe. If such a small problem takes so long to fix, I can't even imagine how hard it must be to fix bigger problems. This situation is getting worse and worse, and we need the insurance company to settle the claim right away.
Dear Sir/Madam, The application of Ms. Özlem A. has been received by our company and has been forwarded to the relevant department for the necessary review. Once the review process is completed, Ms. Özlem A. will be contacted and provided with the necessary information. For your information. Best regards, HDI SİGORTA A.Ş. Customer Relations
Dear Sir/Madam, Your application has also reached our company through the SEDDK channel. A written response to the application will be provided within the time frame granted to our company by SEDDK. For your information. Sincerely, HDI SİGORTA A.Ş. Customer Relations
