I returned the product with code 1271515001006 from my H&M online order number 69397972991. The product reached H&M on July 10, 2025, and the system shows that the return process was completed. However, despite a long time having passed, the refund amount of ₺929.94 has not been loaded onto my gift card. During this process, I have not received any updates or emails from H&M, and I have not yet contacted customer service. I request that the refund balance be credited to my gift card account as soon as possible.
I placed an online order from H&M with the order number 72916599301 on 29.11.2025. However, on 08.12.2025, I received a message stating that my order had been returned, even though I did not return any products and did not request a return. I contacted H&M via email about this situation, but have no...
On July 31, 2025, I placed an order for a men’s jersey from the H&M online store for $36 (Order No: 69873314711). After receiving the item, I decided to return it and shipped it back to H&M via Yurtiçi Kargo on August 29, 2025, using the tracking code 191376881737. However, the brand later claimed ...
I returned my H&M online order (Order No. 62329282351, Yurtiçi Tracking No. 402178370631) three weeks ago, but I’ve yet to receive a refund or the returned item. When I first called, I was told there was an issue with the warehouse. The next time, they claimed they couldn’t locate the order number a...
Yesterday, I made a purchase from H&M, but my order does not appear on my account, even though the payment was taken from my bank. I cannot access my account, and I received no order confirmation or order number. Despite this, my money was withdrawn, and I am left without any updates on my purchase....
On August 20, 2025, I placed an order (#70221425361) on the H&M online store for a skirt and shirt set. However, instead of receiving the skirt, I found another shirt inside the bag labeled with the skirt’s barcode, and the skirt was never delivered. I reported the issue during the return process an...
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