If your H&M gift card has expired because of something out of your control, you may still have some options:
• Talk to H&M's customer service:
Talk to H&M's customer service about what's going on. As a courtesy, politely ask them if they would be willing to make an exception and extend the expiration date. Out-of-the-blue events that kept you from using the gift card within the time limit should be made clear.
• Check H&M's Policies: Find out what H&M's policies are and what the laws are in your country or region about gift cards that have expired. There may be local policies or programs in some places that can help you with problems like yours. Keep an eye out for any information that could help you redeem your gift card or make it last longer.
You may have a better chance of finding a solution if you follow these steps and talk to H&M's customer service. They may be able to extend the expiration date or offer other options based on their policies and local laws.
Related Complaints
H&M Did Not Load My Refund to My Gift Card After Return

I returned the product with code 1271515001006 from my H&M online order number 69397972991. The product reached H&M on July 10, 2025, and the system shows that the return process was completed. However, despite a long time having passed, the refund amount of ₺929.94 has not been loaded onto my gift ...