H&M Online Return Not Processed After 3 Weeks – No Refund or Returned Item

Ayşegül
H&M
October 11, 2024 6:16 PM43

I returned my H&M online order (Order No. 62329282351, Yurtiçi Tracking No. 402178370631) three weeks ago, but I’ve yet to receive a refund or the returned item. When I first called, I was told there was an issue with the warehouse. The next time, they claimed they couldn’t locate the order number and supposedly sent the item back to me. However, I haven’t received anything, and they continue to give me excuses. I need my refund processed immediately or the item returned as promised.

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