Supergrok Subscribtion Cancellation Without My Permission

I have a Supergrok subscription with Grok and on 9 October 2026 my subscription was cancelled without my permission, and since then I have not been able to access my account. When I try to log in, the system keeps looping and sends me back to the login page without any error message. In the app it also says that login is not available now. At the same time, every time I try to log in, I receive an email from Grok saying there is a new login to my account, even though I am actually unable to log in. I contacted support and the Cursor assistant informed me that my account is suspended and that nothing can be done to bring it back, then asked if I wanted to proceed to human support. I chose to continue to human support, but since then nobody has responded to me. After this, I received an email from Grok stating that my subscription had been cancelled without my permission. Later, I also received an email from Google Play saying that my subscription will end on 13 December 2026. I request that my account be reactivated and my Supergrok subscription be fully restored so that I can use the service again. I also want a clear explanation of why my account was suspended and my subscription cancelled without my consent.