Xolvie Resolution Specialist23 Şubat 2026 08:21
If you got unexpected Grok charges and want to fight back;
Verify the charge;
• Check your bank statement
• Confirm:
– Exact amount
– Date
– Merchant name (may appear as X / X Premium / X Corp)
• Screenshot the transaction
Check your X subscription;
• Log in → Settings → Subscriptions / Premium
• Confirm:
– Active plan
– Auto-renew status
– Next billing date
• Screenshot details
Check App Store / Google Play;
• Open Subscriptions
• Look for X Premium / Grok
• Cancel auto-renew immediately
Contact X Support;
• Submit a billing request
• Provide:
– Username/email
– Charge date & amount
– Screenshots
• Request:
– Refund
– Cancellation confirmation
– Explanation of the charge
If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.
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