I Face Incomplete Refund from GoToGate for Canceled Pegasus Infant Ticket

I booked my flight through Gotogate with Pegasus Airlines, only to find out that my original ticket was suddenly canceled. When I reached out, I was told the cancellation was due to “technical reasons” and that Pegasus had not been paid for my ticket. Instead of assisting me or offering a proper reb...

I canceled the first leg of my connecting flight booked through Gotogate because I realized I wouldn’t be able to make the international connection on time. During the cancellation process, I was told that a refund of 56€ would be issued to my account. However, 14 days have passed, and I still haven...

On June 18, 2025, I canceled my Istanbul–Bali flight, which I had booked through Gotogate using my credit card. The airline has already processed the refund and sent the payment to Gotogate. Yet, after nearly a full month, I have not received a single cent back. I’ve contacted Gotogate customer ser...

I purchased my flight ticket through Gotogate, but when I needed to cancel it, I handled the entire process on my own directly with the airline. I received confirmation from the airline that I was entitled to a refund. Throughout the entire cancellation process, Gotogate provided absolutely no suppo...

I purchased my airline ticket through Gotogate, but the airline later canceled the flight due to operational reasons. Normally, in such cases, passengers are entitled to a free change or rebooking option. However, Gotogate never informed me of this right. Instead, they only offered me the option to ...