I signed a 24-month agreement with GoStudent, initially for math lessons. However, due to teacher availability issues, the tutor was changed twice without our consent. Frustrated, we switched to English lessons, but the same problem happened again—tutors kept changing, making it impossible to maintain consistency.
Now, with 9 unused lessons left for this month, the service has become completely ineffective. My child has lost interest in learning, and there is no structured or sustainable teaching plan. I emailed GoStudent to cancel due to the poor quality of service, but I never received a proper response.
There is no reliable customer support, and reaching a real representative is impossible. I demand immediate contract cancellation for this unreliable and ineffective service!
I signed a 9-month agreement with GoStudent, expecting a stable and effective learning experience. However, in just a few months, our tutor changed twice, and for the past three months, we’ve seen no real progress. My child has lost interest and doesn’t want to attend lessons anymore. When I tried ...
We purchased a 6-month English private lesson package consisting of 5 lessons through GoStudent, paying approximately ₺3,000 in total. The program started on June 27. However, due to the teachers’ attitude and arrogant comments, frequent teacher changes, and recurring issues like power outages and i...
Dear GoStudent, I’m writing to formally express my dissatisfaction with the private lesson service I purchased through your platform. When I first signed up, the promises made during registration seemed attractive and convincing. However, my experience after starting the service has been deeply fru...
When I first signed up for GoStudent, everything seemed great—they were incredibly responsive and eager to help before I paid. But once the membership was confirmed and the payment was processed, it was like they vanished. We were completely unsatisfied with the lessons, but due to the contract comm...
I’ve been a member of the GoStudent English learning platform since 2023, having enrolled my son when he was eight years old. Last year, I wanted to cancel the subscription, but their team called and persuaded me to continue. They promised that even if I canceled the renewal later, I could still use...
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