GoStudent kept changing my teacher constantly — how can I demand stability?

If GoStudent frequently changes your teacher, you can formally demand stability in your classes or request a permanent replacement to maintain academic continuity. Here’s how:

• Gather evidence: Save the messages about tutor changes and record the dates of disruptions. This will help demonstrate the lack of consistency and its impact on your learning.

• Formal complaint: Go to the official form at https://www.gostudent.org/en-gb/get-in-touch/ and choose the category Problems with teachers or classes. Explain that you’ve had multiple tutor changes and demand a fixed teacher assignment.

If the situation doesn’t improve, file your complaint on Xolvie to keep a record and receive support until a stable teacher is assigned and the contracted service is fulfilled.