I bought a GoPro 9 battery from them on June 16, 2023. The item was defective, so I returned it for a refund on June 20, 2023. I asked for a refund, and they promised it would be taken care of after inspection. But the company never gave any updates while we were waiting.
After a month, I called again, and they kept saying that the refund had been processed, telling me to reach out to my bank. When I reached out to my bank, they verified that there was no such transaction. I've been waiting for my refund to be credited to my account for days. Every time I give them a ring, they promise to get it done this week, keeping me in a never-ending waiting situation.
Today, I last talked to them on August 21, 2023. I seriously question the trustworthiness of this company and plan to file a report with the Consumer Arbitration Board. It's not right to have to track down your money for a basic purchase, and it's frustrating to be kept waiting by various departments!
I purchased a GoPro Hero 13 Black action camera through Trendyol on December 13, 2024, and received it the next day. Upon testing, I was extremely disappointed to find that the video quality was terrible, with noticeable grain and distortion in the footage. When I plugged it in to charge, the device...
My GoPro Hero 9 Black suddenly stopped working, and the screen went completely black. I checked other user reviews and followed all the suggested fixes—updated the firmware, removed the battery, plugged it into a charger, and tried turning it on again—but nothing worked. I can’t believe this is hap...
On 11/20/2023, I purchased my GoPro Max action camera from Media Markt. Relying on the clear statements on the product box and in the user manual that the device is waterproof, I used it only once in the sea during the summer of 2024, at a depth of less than half a meter. I experienced no issues dur...
On March 14, 2025, I purchased a GoPro Hero 13 Black from the MediaMarkt Serdivan store. When I opened the box and tested the product, I was extremely disappointed to find that its quality did not match what was advertised. The performance and build were far below expectations for a product at this ...
I purchased my GoPro Hero 13 from Hepsiburada about six months ago. From the very first day, the device has constantly overheated and refused to record. The problem occurs during every recording attempt, whether short or long. Although my device is still under warranty, when I contacted customer se...
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