I purchased a GoPro Hero 13 Black action camera through Trendyol on December 13, 2024, and received it the next day. Upon testing, I was extremely disappointed to find that the video quality was terrible, with noticeable grain and distortion in the footage. When I plugged it in to charge, the device became alarmingly hot, reaching an uncomfortable temperature at just 60% charge.
I returned the product on December 18, 2024, and sent it back for a refund. The seller claimed the issue was being “thoroughly inspected,” but I haven’t received any updates. For a brand of this reputation, such issues are unacceptable. I will never shop from this seller or Trendyol again. Please resolve this issue immediately and process my refund promptly.
On August 19, 2024, I purchased a GoPro Hero 12 Black from Fethiye Vatan Bilgisayar for my son during our vacation. He barely used it, mainly for underwater shots. However, when he tried to record recently, the camera overheated within 15-20 minutes and then shut itself down. We repeated the process...
On March 14, 2025, I purchased a GoPro Hero 13 Black from the MediaMarkt Serdivan store. When I opened the box and tested the product, I was extremely disappointed to find that its quality did not match what was advertised. The performance and build were far below expectations for a product at this ...
I bought a GoPro 9 battery from them on June 16, 2023. The item was defective, so I returned it for a refund on June 20, 2023. I asked for a refund, and they promised it would be taken care of after inspection. But the company never gave any updates while we were waiting. After a month, I called ag...
I purchased my GoPro Hero 13 from Hepsiburada about six months ago. From the very first day, the device has constantly overheated and refused to record. The problem occurs during every recording attempt, whether short or long. Although my device is still under warranty, when I contacted customer se...
My GoPro Hero 9 Black suddenly stopped working, and the screen went completely black. I checked other user reviews and followed all the suggested fixes—updated the firmware, removed the battery, plugged it into a charger, and tried turning it on again—but nothing worked. I can’t believe this is hap...
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