I purchased my GoPro Hero 13 from Hepsiburada about six months ago. From the very first day, the device has constantly overheated and refused to record. The problem occurs during every recording attempt, whether short or long.
Although my device is still under warranty, when I contacted customer service, I was told that repairing the device would cost more than the device itself, and therefore no action could be taken. I then requested a replacement unit, but I have not received any positive response so far.
I have all my order and invoice information. I request that my issue be resolved as soon as possible and that my device be replaced with a new one.
I purchased my GoPro Hero 12 from the official distributor, and it is still under warranty. For the past week, my device has been shutting itself off, showing a “low battery” warning even though the battery level is at 30%. This issue has occurred several times. I tried software updates, different c...
On August 19, 2024, I purchased a GoPro Hero 12 Black from Fethiye Vatan Bilgisayar for my son during our vacation. He barely used it, mainly for underwater shots. However, when he tried to record recently, the camera overheated within 15-20 minutes and then shut itself down. We repeated the process...
My GoPro Hero 9 Black suddenly stopped working, and the screen went completely black. I checked other user reviews and followed all the suggested fixes—updated the firmware, removed the battery, plugged it into a charger, and tried turning it on again—but nothing worked. I can’t believe this is hap...
I purchased a GoPro Hero 13 Black action camera through Trendyol on December 13, 2024, and received it the next day. Upon testing, I was extremely disappointed to find that the video quality was terrible, with noticeable grain and distortion in the footage. When I plugged it in to charge, the device...
For about two months, my GoPro Hero10 has been constantly showing an “SD” warning, and the device either does not record any video/photo at all or stops recording on its own midway. To confirm that the issue was not caused by the memory card, I tested multiple SD cards and reset the device to factor...
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