Hello, I ordered water from Getir Kuzeyden on Saturday at 11:30 AM. Despite my location and address being up to date, the courier called me from a different street at 6:00 PM, claiming I wasn't at the address. When I told him he was in the wrong place, he spoke to me rudely and suggested I cancel the order if it was too late. He then marked the delivery as completed in the app. As of today, the water hasn't arrived, and I haven't received a refund.
On June 28, 2024, around 4:00 PM, we placed a water order via Yemeksepeti from a business named Kızılay. My order number is pcf8-v7tp. However, since this branch is located in Kocaeli, the business informed us over the phone that they couldn’t deliver the order. We live in Istanbul, so this caused a...
I placed an order through Getir Büyük for two 6-packs of Avoya soda, totaling 12 bottles. While my other items were delivered without issue, the 12 sodas were not delivered. I spoke with customer service, and they said the courier confirmed delivery and that there were no discrepancies in the wareho...
I placed an order through the Yemek Sepeti app at 01:33 from the Kastamonu Kuzeykent Komagene restaurant, but my order was never delivered. I haven’t been able to get a refund in any way. I waited for over an hour thinking there might be a delay, but no one showed up or contacted me. The restaurant ...
I used the GetirYemek app to order 216 TL worth of food from Burger King at 00:56, but it never came by 03:14. Even though I called customer service several times and was told that the food was on its way, it never came. Finally, I called them again to tell them about the problem. At first, they sai...
I made a purchase through Getir on Sunday, March 24, at 16:38. At 17:13, I received a message stating that my order had been canceled. They claimed the courier attempted to contact me but couldn't reach me. They insisted the issue was with Getir, not the building or the restaurant. When I contacted ...
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