I have been trying to log into ALES Club and Native Club, but I cannot access my account. The system won’t let me sign in, and I have no idea what’s happening. Is there an issue with your system? I have been a loyal Phyto customer for years, and I want to redeem my points and purchase products. How...
I purchased Phyto Color hair and beard dye, believing it to be a natural, plant-based product as advertised. However, after using it, my skin became severely irritated and developed burns. This level of reaction is completely unacceptable, and I strongly suspect that the product is either not origin...
I have been a loyal Phyto customer for years, regularly purchasing and using their hair dye products. I have accumulated reward points intending to redeem them for a hair dye, yet no pharmacy is accepting my points, making it impossible for me to claim the product. This situation is completely unpr...
I purchased Phyto Paris shampoo, expecting a high-quality, sulfate-free, silicone-free, and paraben-free product that would improve my hair health. However, this shampoo has done nothing but make my hair excessively greasy and heavy. I have used many natural shampoos before, but none have ever left ...
I can’t log into the Phyto Native Club app, and as a result, I can’t use my accumulated points. I have been collecting these points for a long time, and now they are stuck with no way to redeem them. I have always loved using Phyto hair dyes, but this experience has been extremely frustrating. Ther...
I’ve been a loyal Phyto/Native Club customer and have always recommended their products. However, my loyalty points are stuck in the system, and I can’t redeem them. I also recently purchased new products and wanted to add them to my account, but the system won’t allow it. I expected a smooth rewar...
I have over 500 points on Native Club Phyto Colour, but due to system issues, I cannot access my account or redeem my rewards. Additionally, I have 80 points that I can’t even claim because I can’t log in. I earned these points fairly, and now I am unable to use them. This is completely unacceptabl...
I am unable to use my accumulated loyalty points or enter new ones for my recent purchases from Phyto and Lierac. I have tried reaching out to customer service, but there is no way to contact them—neither through phone support nor their website. It is unacceptable for brands of this reputation to be...