I have been trying to log into ALES Club and Native Club, but I cannot access my account. The system won’t let me sign i...n, and I have no idea what’s happening. Is there an issue with your system? I have been a loyal Phyto customer for years, and I want to redeem my points and purchase products. How
I purchased Phyto Color hair and beard dye, believing it to be a natural, plant-based product as advertised. However, af...ter using it, my skin became severely irritated and developed burns. This level of reaction is completely unacceptable, and I strongly suspect that the product is either not origin
I have been a loyal Phyto customer for years, regularly purchasing and using their hair dye products. I have accumulated... reward points intending to redeem them for a hair dye, yet no pharmacy is accepting my points, making it impossible for me to claim the product. This situation is completely unpr
I purchased Phyto Paris shampoo, expecting a high-quality, sulfate-free, silicone-free, and paraben-free product that wo...uld improve my hair health. However, this shampoo has done nothing but make my hair excessively greasy and heavy. I have used many natural shampoos before, but none have ever left
I can’t log into the Phyto Native Club app, and as a result, I can’t use my accumulated points. I have been collecting t...hese points for a long time, and now they are stuck with no way to redeem them. I have always loved using Phyto hair dyes, but this experience has been extremely frustrating. Ther
I’ve been a loyal Phyto/Native Club customer and have always recommended their products. However, my loyalty points are ...stuck in the system, and I can’t redeem them. I also recently purchased new products and wanted to add them to my account, but the system won’t allow it. I expected a smooth rewar
I have over 500 points on Native Club Phyto Colour, but due to system issues, I cannot access my account or redeem my re...wards. Additionally, I have 80 points that I can’t even claim because I can’t log in. I earned these points fairly, and now I am unable to use them. This is completely unacceptabl
I am unable to use my accumulated loyalty points or enter new ones for my recent purchases from Phyto and Lierac. I have... tried reaching out to customer service, but there is no way to contact them—neither through phone support nor their website. It is unacceptable for brands of this reputation to be
