On July 17, 2026, I purchased a 250 ml bottle of Phyto Paris Phytocyane shampoo from Kilikya Pharmacy in Mersin. The pro...duct was recommended to me for hair loss, but after I started using it, I experienced a noticeable increase in hair shedding. I used the product regularly for approximately 10 day
I have been using Phyto Repair shampoo for approximately one week. Especially over the past 2–3 days, I have noticed a s...ignificant increase in my hair loss, and this has seriously concerned me. While styling my hair and showering, I am seeing much more hair shedding than usual, and I am disappointed
I purchased Phyto shampoo and the accompanying serums because I was experiencing hair loss, but after using the products..., my hair started falling out twice as much. This has caused me both financial and emotional distress. I intend to file complaints with all relevant authorities if necessary. I pur
I purchased several products from the Phyto brand. During the purchasing process, I was told at pharmacies that the poin...ts offered through the program were quite valuable and that I would be able to use these points on other brands, particularly brands such as Lierac. However, after learning that Ph
I have been trying to log into ALES Club and Native Club, but I cannot access my account. The system won’t let me sign i...n, and I have no idea what’s happening. Is there an issue with your system? I have been a loyal Phyto customer for years, and I want to redeem my points and purchase products. How
I purchased Phyto Color hair and beard dye, believing it to be a natural, plant-based product as advertised. However, af...ter using it, my skin became severely irritated and developed burns. This level of reaction is completely unacceptable, and I strongly suspect that the product is either not origin
I have been a loyal Phyto customer for years, regularly purchasing and using their hair dye products. I have accumulated... reward points intending to redeem them for a hair dye, yet no pharmacy is accepting my points, making it impossible for me to claim the product. This situation is completely unpr
I purchased Phyto Paris shampoo, expecting a high-quality, sulfate-free, silicone-free, and paraben-free product that wo...uld improve my hair health. However, this shampoo has done nothing but make my hair excessively greasy and heavy. I have used many natural shampoos before, but none have ever left
I can’t log into the Phyto Native Club app, and as a result, I can’t use my accumulated points. I have been collecting t...hese points for a long time, and now they are stuck with no way to redeem them. I have always loved using Phyto hair dyes, but this experience has been extremely frustrating. Ther
I’ve been a loyal Phyto/Native Club customer and have always recommended their products. However, my loyalty points are ...stuck in the system, and I can’t redeem them. I also recently purchased new products and wanted to add them to my account, but the system won’t allow it. I expected a smooth rewar
I have over 500 points on Native Club Phyto Colour, but due to system issues, I cannot access my account or redeem my re...wards. Additionally, I have 80 points that I can’t even claim because I can’t log in. I earned these points fairly, and now I am unable to use them. This is completely unacceptabl
I am unable to use my accumulated loyalty points or enter new ones for my recent purchases from Phyto and Lierac. I have... tried reaching out to customer service, but there is no way to contact them—neither through phone support nor their website. It is unacceptable for brands of this reputation to be
