I am a user from Türkiye, and I have been unable to log in to my Gate.io account for about 7–8 months. When I try to log in, I constantly receive a Google Authenticator code error, and therefore, I cannot access my account in any way. Because of this problem, I have approximately 60,000–70,000 TL worth of balance stuck in my Gate.io account. I have tried to contact Gate.io support and to resolve the issue through the system, but I could not complete the process successfully and did not achieve any result. I request that my Google Authenticator-related login problem be resolved, that my identity and account verification, if necessary, be completed, and that I regain access to my Gate.io account as soon as possible so that I can safely reach my balance.
I lost my Google Authenticator codes linked to my Gate.io account, and now I’m completely locked out of essential features. I can’t withdraw, deposit, or transfer any funds—my money is stuck in the account, and I have no way to access it. I’ve tried reaching Gate.io’s customer support multiple time...
I am unable to access my Gate.io account because the platform is not accepting the codes generated by Google Authenticator. To make matters worse, the same codes are required to contact customer support, leaving me completely stuck. This is a significant failure in the system. I have already sent a...
I have a Gate.io global account, but I can no longer log in after changing my phone. The Google Authenticator codes are being rejected as invalid. Despite completing the verification processes and attempting to resolve this issue, I have not received any response or support from Gate.io. I also tri...
Today, when I tried to log into my Gate.io account, I was unable to receive the verification codes required for access. Neither SMS nor email verification codes are being delivered to me, which means I am completely locked out of my account. This is an extremely urgent issue because I currently have...
I haven’t been able to access my Gate.io account for the past 15 days. The problem is that I had previously removed the Google Authenticator app, so I can no longer enter the two-factor authentication (2FA) code required for login. I still have access to the email address I used to create the accou...
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