I'm concerned about sharing personal information for verification. How can I trade on Gate.io without verification?

My Gate.io account (UID: 13413839) is currently inaccessible because I accidentally deleted the Google Authenticator app linked to it. Since then, I have submitted multiple requests to disable or reset the Authenticator, but my requests have not been processed. As a result, I am unable to withdraw m...

I transferred my BCD to Gate.io after the BCD fork was completed. They did not ask me to verify my identity before or after the deposit. However, on August 15, 2025, when I tried to withdraw my BCD (just for memory purposes, since they are now worth nothing and have been delisted from Gate.io), they...

Today, when I tried to log into my Gate.io account, I was unable to receive the verification codes required for access. Neither SMS nor email verification codes are being delivered to me, which means I am completely locked out of my account. This is an extremely urgent issue because I currently have...

I'm currently locked out of my Gate.io account because it's still linked to an old phone number that I no longer use. When I try to log in, I can receive a verification code via email, but I also need to enter a code sent to my old phone number, which I can’t access anymore. This has become a serio...

I recently changed my phone number, and now I’m unable to access my Gate.io account. When I try to log in or update my number, the verification code is sent to my old phone, which I no longer have access to. As a result, I’m completely locked out of the app. I followed all the steps provided by Gat...

Gate.io recently asked me to complete a KYC update. I submitted both my selfie and ID, and those were approved without any issue. However, when it came to the address verification step, the process suddenly became confusing and completely unclear. There is no specific information provided about what...

I was asked to update my information on Gate.io due to a KYC verification issue. I submitted all the required documents, including a selfie and ID, both of which were approved. However, the system rejected my address update without explanation. Now, every time I try to use the platform, I get an err...

I completed all the required steps for KYC verification on Gate.io, yet it’s been 5 days and I’m still waiting for approval. Because of this delay, I’m unable to perform any trading activity—no buying, no selling. My account is essentially frozen, and I’m losing valuable time and opportunities in th...

I am writing to express my urgent need for assistance in accessing my Gate.io account. Despite following the necessary security steps, I have been unable to log in. I have submitted my photo ID, completed SMS and email confirmations, and sent all required emails as instructed by Gate.io. Here is a s...

I mistakenly deleted my Gate.io account when I switched phones. When I attempted to reopen it, it prompted me for the Google Authenticator code, which I was unable to retrieve since I had previously deleted it. I reached out via email about this matter, but unfortunately, I did not receive any respo...