Gate.io Blocked My 13,905 MONAD Transfer for Security Reasons

On July 24, I transferred 13,905 MONAD from my own account on the Safebit exchange to my own Gate.io account. Gate.io TR blocked the transfer on the grounds of “security” and informed me that the transaction had failed to pass the system’s security checks and had been reported to the technical team.

Even though this transfer was made entirely between accounts belonging to me, I have not been given any clear information about why it was flagged by the security system or when the issue will be resolved. Safebit states that there is no problem with the transfer on its side and that the transaction was blocked by Gate.io, while Gate.io TR only states that the transfer was flagged for security reasons.

I request that Gate.io clearly and explicitly explain why the transaction was blocked and either complete the transfer of my 13,905 MONAD to my Gate.io account as soon as possible or return the funds to my Safebit account without further delay. I do not want to remain in this uncertainty any longer and request that the matter be resolved with a transparent written explanation.