Flibco changed the route without notice and I missed my stop, how can I get a refund?
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If Flibco changed the route without notice and you missed your stop as a result, you can demand a refund under their Passenger Rights policy, which states you’re entitled to “a refund of the ticket price” when the carrier makes changes beyond what was contractually agreed.
In your written complaint to Flibco’s customer service, include your booking reference, the original route, the altered route, and evidence (emails, screenshots).
Cite EU Regulation 181/2011 for bus and coach passengers, insist on refund, and if ignored, escalate to Xolvie to bring attention to the issue.