I deleted the Fitify app but the subscription keeps renewing, what are my options?

2 Display
Xolvie
Xolvie Resolution Specialist March 04, 9:19 am

Deleting the Fitify app doesn’t stop the subscription, because uninstalling doesn’t cancel recurring billing.

You must cancel the subscription in the App Store, Google Play, PayPal or Fitify account settings where you originally subscribed.

Go into Apple Settings → Subscriptions or Google Play → Payments & Subscriptions → Subscriptions and make sure the Fitify subscription is fully canceled and shows an expiry date, not a renewal.

If it still charges, request a refund through the same store (Apple/Google) using their refund request pages and include proof of cancellation.

If you’re struggling with a similar issue, you’re not alone. Share your concerns or file a complaint on Xolvie to connect with others and find support.

Vote

Related Complaints

Fitify Charged After Cancellation – No Refund Option Available

profile
Eda
October 04, 2024 1:40 pm
-
Fitify Charged After Cancellation – No Refund Option Available